About

HICS enables schools to receive a broadband connection that is delivered to the highest standards, giving schools flexibility, choice and reassurance to meet the specific connectivity requirements of each school.  The service builds on the longstanding cooperative agreement of schools to work together and benefit from the economies of scale offered by a countywide connectivity service.

You can have confidence that HICS is the best choice for your establishment with the following services all included as standard:

Safety and Security

  • Cloud based web filtering that is fully customisable per school to individual’s user level, meeting DfE initiatives such as Keeping Children Safe in Education, Prevent Duty, and updates to Ofsted’s Common Inspection Framework
  • IWF and Prevent alerting as standard, together with the ability to create customised web filtering alerts based on individual establishment requirements
  • Industry standard fully managed firewalls with built in resilience
  • Protection against Antivirus, and Anti Malware through inline filtering
  • Protected against external attacks with DDOS protection and Intrusion prevention services

Choice and Flexibility

  • Ability to choose from a large variety of connection types around your schools requirements with options for backup connections for added resiliency.
  • Ability to have local control of web filtering policies, DNS and Firewall settings

High Performance

  • Uncongested service with uncapped speeds and unlimited downloads to each school
  • Fully resilient service across multiple datacentres with resilient links to ensure always on
  • Experienced ISP in education with proven track record to deliver high quality service

Support

  • Fully managed service with a market‑leading SLA
  • Proactive service management – systems can display and highlight issues for resolution before schools are aware of them

Additional Features

  • A supported VPN solution, to enable secure remote access for staff to school‑based systems
  • Intersite connectivity to enable multi-site collaboration with schools and multi-academy trusts to share services with simplicity and ease