Category: Service Improvements

Self Service DNS

In the coming days new functionality will be turned on and RM SafetyNet admin users will be able to make DNS changes, as well as filtering changes.  We are of course still more than happy to do this for you, if you’d prefer. However, HICS schools will have the option to make DNS changes locally rather than having to log tickets with our Service Desk.

I have put together this quick guide showing you how to do edit/create DNS records whilst logged into RM SafetyNet;  Self Service DNS in Herts.doc

If you have any queries relating to this, please get in touch with either myself or the Service Desk.

Thanks,

Kevin Crawley

Transparent filtering on your 172.* network

We are pleased to announce that new functionality is available whereby transparent filtering can now be deployed on your 172.* network. Schools will not see any additional charges for this new functionality.

Further details can be found here:

https://hics.hertsforlearning.co.uk/filtering/transparent-filtering-on-your-172-network/

New NAT IP address range

Collectively we have exhausted the subnet  that RM have previously set aside for NATs: 185.192.228.0/22.  RM have now provided us with this additional range: 62.171.224.0/22.

Please note that these IPs will only be used by RM when creating firewall rules on behalf of HICS schools – and not for their ‘core customers’. Further information can be found here: https://hics.hertsforlearning.co.uk/ip-addresses/public-facing-ip-addresses/

Thanks for your ongoing support and if I do not post again before Christmas, I hope you all have nice break.

Regards,

The HICS Team

 

HICS Case Study

Herts for Learning has put together the following case study to illustrate the impact of the implementation of the new HICS service, in delivering both a tailored service and savings to schools:

HICS case study

 

Wednesday’s training session

Thanks to everyone who attended Wednesday’s training session. I have cascaded the slides to all the attendees but if anyone else would like to receive these, please get in touch.

Thanks,

Kevin Crawley
kevin.crawley@hertsforlearning.co.uk

HICS training event

HfL will be hosting another training event in Stevenage. The topics which will be discussed are: – user based filtering/transparent proxy user based filtering – IP based filtering – DNS self-service – filtering alerts – self-service firewall

If you’re interested in attending, please follow and register on this link:

https://booking.hertsforlearning.co.uk/actweb/WDC/sseo/template_001.cfm?pageID=8&template=courseDetails&courseID=18SIT/092A&eventCode=18SIT/092A