We are aware of an issue on SSL Filtering where websites are getting blocked while being accessed through a Google search. This has been escalated within RM and their senior engineers are investigating this as a high priority.
Jan 29 2019
Jan 23 2019
We are pleased to announce that new functionality is available whereby transparent filtering can now be deployed on your 172.* network. Schools will not see any additional charges for this new functionality.
Further details can be found here:
Dec 12 2018
Collectively we have exhausted the subnet that RM have previously set aside for NATs: 18.104.22.168/22. RM have now provided us with this additional range: 22.214.171.124/22.
Please note that these IPs will only be used by RM when creating firewall rules on behalf of HICS schools – and not for their ‘core customers’. Further information can be found here: https://hics.hertsforlearning.co.uk/ip-addresses/public-facing-ip-addresses/
Thanks for your ongoing support and if I do not post again before Christmas, I hope you all have nice break.
The HICS Team
Sep 05 2018
Between 11:44 and 11:45 this morning, there was a loss of service affecting most of the schools on the network. This was due to a backhaul network issue within the Talk Talk Business infrastructure. This would have impacted voice and data services for lots of Talk Talk Business customers – not just Hertfordshire Schools. This issue occurred due to a ‘flap’ on a Talk Talk circuit which connects back to the Telehouse West site. Hopefully that’s our network wide outage out of the way for the academic year!